Privacy Policy

Last Updated: January 6, 2026

Introduction

Welcome to MindForge.club (“we,” “us,” “our,” or “Company”). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including purchasing and accessing our PDF courses.

We believe in complete transparency about how we handle your data. We do not sell, share, or resale your personal information to third parties. Your data is yours, and we protect it accordingly.

1. Information We Collect

1.1 Information You Voluntarily Provide

Account Registration (Optional):

Email address
Password (securely encrypted)
First and last name
Any additional profile information you choose to share

Note: Account creation is optional. You can make purchases as a guest without creating an account.

Guest Checkout Information:

Email address for purchase confirmation
Billing name and address
Payment information (processed through Stripe)

Course Access & Engagement:

Course enrollment data
Progress through course modules
Quiz and assessment submissions
Feedback and ratings you provide
Comments on course materials

Communication:

Messages sent through our support system
Inquiries and questions
Feedback and suggestions
Survey responses

1.2 Information Collected Automatically

Technical Data:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Clickstream data
Referring website
Session duration

Cookies & Tracking:

Essential cookies (login, security)
Functional cookies (user preferences, language settings)
Analytics cookies (usage statistics, performance monitoring)
Session identifiers

Learning Analytics:

Course completion rates
Time spent on each module
Assessment scores
Learning preferences
Content engagement metrics

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

Processing your purchases
Providing access to PDF courses
Delivering course materials
Tracking your progress
Issuing certificates or course completion records
Providing technical support

2.2 Account Management

Creating and maintaining your account
Authenticating your access
Managing subscriptions and billing
Sending transactional emails (purchase confirmations, password resets, account updates)

2.3 Personalization & Improvement

Customizing your learning experience
Recommending relevant courses
Improving course content and platform features
Analyzing usage patterns to enhance user experience
Conducting analytics and performance monitoring
A/B testing of features

2.4 Communication

Sending course-related notifications
Providing learning reminders
Sharing course announcements
Responding to your inquiries
Updating you on new courses and features

2.5 Marketing & Engagement (Klaviyo)

Sending promotional emails about new courses
Educational content recommendations
Special offers and discounts (with your consent)
Re-engagement campaigns
Marketing campaign analytics

Your Email Preferences: You can manage your email preferences and unsubscribe from marketing communications at any time through the unsubscribe link in our emails or by contacting us.

2.6 Legal & Compliance

Enforcing our Terms of Service
Preventing fraud and misuse
Complying with legal obligations
Responding to legal requests
Protecting the rights and safety of our users and platform

3. Our Data Protection Commitment

What We Do NOT Do:

❌ We do NOT sell your personal data
❌ We do NOT share your data with third parties (except as described below)
❌ We do NOT resale user information
❌ We do NOT store sensitive payment information (handled by Stripe only)
❌ We do NOT collect unnecessary personal information

What We DO Do:

✅ We encrypt data in transit and at rest
✅ We use secure HTTPS connections
✅ We implement access controls
✅ We conduct regular security reviews
✅ We comply with all applicable laws and regulations
✅ We respect your privacy rights

4. Third-Party Services

4.1 Stripe Payment Gateway

Purpose: Processing payments for courses

Data Shared:

Name
Email address
Billing address
Payment card information (your card details are NOT stored on our servers)

Stripe’s Privacy: Stripe maintains its own privacy policy. We recommend reviewing Stripe’s Privacy Policy to understand how they handle payment data.

Security: Your payment information is handled directly by Stripe and encrypted. MindForge.club never stores or has direct access to your complete credit card information.

4.2 Klaviyo Email Marketing

Purpose: Sending marketing emails and course notifications

Data Shared:

Email address
First and last name
Course enrollment information
Engagement metrics

Klaviyo’s Privacy: Klaviyo maintains its own privacy policy. Review Klaviyo’s Privacy Policy for details on their data practices.

Consent: When you subscribe to our email list, you consent to Klaviyo processing your email for marketing purposes. You can unsubscribe at any time.

4.3 Analytics & Hosting

We may use standard analytics tools and cloud hosting services to monitor platform performance. These services may collect anonymized usage data but cannot identify you personally without additional information.

5. Data Storage & Security

5.1 Where We Store Your Data

Your data is stored on secure cloud servers in the United States
Data is encrypted both in transit (HTTPS) and at rest
Backups are maintained for disaster recovery

5.2 How We Protect Your Data

SSL/TLS encryption for all communications
Password hashing using industry-standard algorithms
Database-level encryption
Access controls limiting employee data access
Regular security audits
Incident response procedures

5.3 Data Retention

Active Accounts:

Your data is retained for the duration of your account and our business relationship
You can request deletion of your account at any time

Deleted Accounts:

Account data is retained for 30 days to allow for account recovery
After 30 days, personal data is permanently deleted
Backup copies may be retained for an additional 90 days for disaster recovery
Transaction records may be retained longer for tax and legal compliance (typically 7 years)

Email Lists (Klaviyo):

Email addresses are retained while you are subscribed
You can unsubscribe at any time
Unsubscribed emails are marked as inactive but may be retained for compliance

6. Your Privacy Rights

6.1 Right to Access

You have the right to request a copy of your personal data that we hold. We will provide this information within 30 days of your request.

6.2 Right to Correction

You have the right to correct inaccurate or incomplete information. You can update your account information directly in your profile or contact us for assistance.

6.3 Right to Deletion

You have the right to request deletion of your personal data. Upon request, we will delete your account and associated personal data within 30 days (with exceptions for legally required records).

6.4 Right to Restrict Processing

You can request that we limit how we use your information while you decide whether to delete it.

6.5 Right to Data Portability

You can request a copy of your data in a portable format that you can transfer to another service.

6.6 Right to Opt-Out of Marketing

You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us.

6.7 Right to Withdraw Consent

If we process data based on your consent, you can withdraw that consent at any time.

7. Cookies & Tracking Technologies

7.1 Essential Cookies

These cookies are necessary for the website to function:

Session management
Security and authentication
User preferences

7.2 Functional Cookies

These enhance your experience:

Remembering login information
Language and accessibility preferences
User interface preferences

7.3 Analytics Cookies

These help us understand usage:

Traffic analysis
User journey tracking
Feature performance monitoring

7.4 Marketing Cookies (Klaviyo)

Conversion tracking
Email campaign performance
Marketing optimization

7.5 Managing Cookies

Most browsers allow you to control cookies through settings. You can:

Block all cookies
Accept only essential cookies
Delete cookies on exit
Receive notifications before cookies are set

Note: Disabling essential cookies may limit your ability to use certain features.

8. Age & Minor Users

8.1 No Age Restrictions

MindForge.club is accessible to users of all ages. There are no age restrictions or limitations. Our platform is designed for anyone seeking growth and learning.

8.2 Parental Guidance

We recommend that parents or guardians review the content of our courses and monitor their children’s usage. While our platform is suitable for all ages, some course content may be more appropriate for mature audiences.

8.3 Data Protection for Minors

If you are under 18, your data receives the same level of protection and privacy as adult users. We do not collect more information from minors than necessary for providing our services.

8.4 No Marketing to Minors

We do not send marketing emails to users we identify as minors without parental consent.

9. Third-Party Links & External Websites

Our website may contain links to third-party websites and resources. We are not responsible for the privacy practices of external websites. This Privacy Policy applies only to MindForge.club.

We recommend:

Reviewing the privacy policies of any third-party sites before providing information
Being cautious when following external links
Understanding that we have no control over external site practices

10. California Privacy Rights (USA)

10.1 CCPA Compliance

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know:
You can request what personal information we collect, use, and share.

Right to Delete:
You can request deletion of personal information we have collected (with some exceptions).

Right to Opt-Out:
You can opt out of the “sale” of personal information. (Note: We do not sell data, so this right is not applicable, but we provide this notice for transparency.)

Right to Non-Discrimination:
We will not discriminate against you for exercising your CCPA rights.

10.2 How to Submit Requests

To submit a privacy request, contact us at:

Email: [support@mindforge.club]
We will verify your identity and respond within 45 days

11. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

Notify affected users within 30 days
Provide details of the breach
Describe the types of information compromised
Recommend protective measures
Comply with all applicable notification laws

12. International Users

If you access MindForge.club from outside the United States, please note:

Your data may be transferred to, stored in, and processed in the United States
The United States may have different data protection laws than your country
By using our services, you consent to this data transfer
Your data receives equivalent protection under our security measures

13. Email & Marketing Communications

13.1 Transactional Emails

You will receive essential emails related to:

Purchase confirmations
Course access information
Password resets
Account updates
Support responses

These emails are necessary for service delivery and cannot be unsubscribed.

13.2 Marketing Emails (Klaviyo)

You may receive:

New course announcements
Learning recommendations
Special offers and promotions
Educational content
Re-engagement campaigns

Managing Preferences:

Click “Unsubscribe” in any marketing email
Update preferences in your account settings
Contact us to manage your email preferences

13.3 Frequency & Personalization

We use analytics to personalize email content to your interests and learning history. You can adjust frequency preferences through Klaviyo.

14. Contact & Data Subject Requests

14.1 Privacy Questions

For privacy-related questions, contact:

Email: [support@mindforge.club]

Mailing Address:
MindForge.club
[Your Business Address]
[City, State, ZIP]
United States

Response Time: We respond to inquiries within 5-7 business days.

14.2 Data Subject Requests

To exercise your privacy rights (access, deletion, correction, portability), contact:

Email: [support@mindforge.club]

Request Details to Include:

Your full name
Email address associated with your account
Type of request (access, deletion, correction, etc.)
Specific information requested

Verification: We may request additional information to verify your identity.

Response Timeline: We will respond within 30-45 days per applicable law.

15. Privacy Policy Updates

15.1 Changes to This Policy

We may update this Privacy Policy periodically to reflect:

Changes in our data practices
New features or services
Legal or regulatory requirements
Industry best practices

15.2 Notification of Changes

We will update the “Last Updated” date at the top of this page
For material changes, we will notify you via email or prominent website notice
Your continued use of MindForge.club after updates constitutes acceptance of the new policy

15.3 Policy History

We maintain previous versions of this policy for reference. Contact us if you’d like to review prior versions.

16. Your Responsibility

16.1 Account Security

You are responsible for:

Maintaining the confidentiality of your password
Monitoring account access
Notifying us of unauthorized access
Not sharing your account credentials

16.2 Content Responsibility

You are responsible for:

Information you provide
Ensuring accuracy of personal data
Notifying us of changes
Compliance with our Terms of Service

17. Security Disclaimer

While we implement comprehensive security measures, no online platform is 100% secure. We cannot guarantee absolute security. By using MindForge.club, you accept the inherent risks of internet communication.

You are responsible for:

Using strong, unique passwords
Protecting your device from malware
Monitoring your account for suspicious activity
Reporting security concerns immediately

18. Complaints & Dispute Resolution

18.1 Concern Resolution

If you have concerns about our privacy practices:

Contact us directly – We’ll investigate within 7 days
Request clarification – We’ll explain our practices
Request corrections – We’ll update inaccurate information
Request deletion – We’ll comply with your request

18.2 Regulatory Complaints

You may file complaints with:

FTC (Federal Trade Commission): www.ftc.gov/complaint
State Attorney General (if applicable)

19. Glossary of Terms

Personal Data: Information that identifies you or can be used to identify you (name, email, account data, etc.)

Processing: Any action we take with personal data (collecting, storing, using, sharing, deleting)

Consent: Your explicit agreement for us to process your information in a specific way

Data Controller: The entity determining how and why data is processed (MindForge.club)

Data Processor: Third parties processing data on our behalf (Stripe, Klaviyo)

Cookie: A small text file stored on your device tracking usage

IP Address: A numerical identifier for your internet connection

20. Frequently Asked Questions

Q: Do you sell my data?

A: No. We explicitly do not sell, share, or resale user data. Your information is used solely for service delivery and improvement.

Q: Can I delete my account?

A: Yes. Contact us with your account email, and we’ll delete your account and personal data within 30 days.

Q: Why do you use Stripe and Klaviyo?

A: Stripe securely processes payments without storing card data on our servers. Klaviyo helps us deliver course announcements and personalized recommendations based on your interests.

Q: Is my payment information safe?

A: Yes. Payment processing is handled entirely by Stripe using industry-standard encryption. We never store your card details.

Q: Can I make a purchase without an account?

A: Yes. Guest checkout is available, requiring only email and billing information. No account creation necessary.

Q: How long do you keep my data?

A: Active account data is retained while you use our service. Deleted accounts are purged after 30 days. Transaction records are kept for tax compliance (typically 7 years).

Q: What if I’m under 18?

A: MindForge.club is accessible to users of all ages. Your data receives full privacy protection regardless of age.

Q: How do I opt out of emails?

A: Click “Unsubscribe” in any marketing email, or manage preferences in your account settings. Transactional emails cannot be unsubscribed.

Q: Do you use cookies?

A: Yes. Essential cookies enable platform functionality. You can control cookies through your browser settings.

Q: Is my data secure?

A: We use HTTPS encryption, database protection, and industry-standard security. However, no online platform guarantees 100% security.

21. Final Statement

Your privacy is our priority. We believe in transparent, honest communication about data practices. This Privacy Policy reflects our commitment to protecting your information while delivering excellent learning experiences.

Thank you for trusting MindForge.club.

If you have any questions, contact us at [support@mindforge.club].

Effective Date: January 6, 2026
Last Updated: January 6, 2026
Next Review Date: January 6, 2027